Smart Cloud Control Desk v7.5 (SCCD) - Services offerings

Jantacare Certified professionals who designs an IBM Maximo Enterprise Asset Management solution within the customer environment and is responsible for documenting the proposed solution processes and specifications. The Solution Designers expected to perform these key tasks with limited assistance from peers, product documentation, and support resources

Standard Services - We Offer

  • Requirement Analysis
  • Solution Design
  • Architecture Design
  • NOI Components Installation & Configuration
  • Netcool Impact Integration
  • Integration with SCCD, ITM and another NMS/EMS
  • Analysis for Upgrade
  • Troubleshooting
  • Netcool Integration with BLUECARE, IPSOFT, IMPACT, SSCD, SCAPM
  • Reports
  • 24x7 Technical Support
  • Documentation
  • Training and Handover

On-Demand Services - We Offer

  • Tivoli Netcool/OMNIbus V8.1
  • Tivoli Netcool/OMNIbus Web GUI V8.1
  • DB2 vV10.5 database
  • Gateway for JDBC
  • Netcool/Impact V7.1
  • IBM Operations Analytics - Log Analysis V1.3.3 and V1.3.5
  • OMNIbusInsightPack_v1.3.0.2 for IBM Operations Analytics - Log Analysis
  • Gateway for Message Bus V8.0
  • Jazz for Service Management V1.1.3.0 with Cumulative Patch 1
  • Network Manager IP Edition V4.2
  • Network Manager Insight Pack V1.3.0.0 for IBM Operations Analytics - Log Analysis
  • Probe for SNMP
  • Syslog Probe
  • Netcool Configuration Manager V6.4.2
  • IBM Network Performance Insight V1.2.1
  • IBM Alert Notification