We are looking for candidates who are interested to join a startup for the role of a customer support. 1+ yrs of relevant experience in L1 / L2 technical customer support (voice/email/chat), with a strong customer interaction experience. We are looking for a candidate who is a creative thinker with excellent written and verbal English communication skills.

We are looking for candidates who are interested to join a startup for the role of a Helpdesk Agent. Job involves receiving customer/patients calls by phone & email . Assist field agent and ensure call closure within defined time. Coordinate with support staff /Patients/ Vendor / Engineer for call handling and closure.