SOFTWARE DIVISION

IBM Netcool OMNIbus

Netcool/OMNIbus is a carrier-class service and business assurance system that collects and consolidates enterprise-wide event and alarm information in real-time from many different network data sources and presents a simplified view of this information to operators and administrators.Tivoli Netcool/OMNIbus is a service level management (SLM) system that delivers real-time, centralized monitoring of complex networks and IT domains. This information can then be:Assigned to operators Passed to helpdesk systems Logged in a database Replicated on a remote Netcool/OMNIbus system Used to trigger automatic responses to certain alerts Netcool/OMNIbus tracks alert information in a high-performance, in-memory database and presents information of interest to specific users through individually configurable filters and views. Netcool/OMNIbus automation functions can perform intelligent processing on managed alerts.

Standard Services - We Offer

  • Requirement Analysis
  • Architecture Design
  • Infrastructure Setup
  • Installation and Configuration
  • Netcool Impact Integration
  • Integration with SCCD, ITM and another NMS/EMS
  • Application Support (L1, L2, L3)
  • Reports
  • UAT
  • Reports
  • Documentation
  • Technical Support
  • Training and Handover

On-Demand Services - We Offer

  • Gap Analysis for Upgrade
  • Netcool Upgrade (v7.3>v7.4>v8.1)
  • Troubleshooting
  • Netcool Integration with BLUECARE, IPSOFT, IMPACT, SSCD, SCAPM.
  • Reports
  • 24x7 Technical Support